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Customer Benefits.
The customer benefits resulting from eCop are in two categories:
- Faster and higher quality criminal investigations
- Reduced operating expenses in solving crimes
The ability to organize, query, and display data in a straightforward
format, at the click of a mouse, improves the speed and quality
of handling the evidence related to a crime investigation.
The ability to share information among detectives and spot
relationships between cases improves the likelihood that hard
to solve crime will be resolved. Automated creation of timelines
enables the detective to more quickly focus on the most likely
suspects. The ability to develop and display associations
of suspects gives a more complete view of those who may be
involved in a crime, resulting in faster crime resolution.
The ability of police management to see progress on individual
cases and a summary view of overall caseload, improves case
load balancing and resource assignment to better manage the
overall performance of the department. Automated production
of reports and statistics helps in long term planning.
Having all the information on a case available from a single
workstation reduces time associated with traveling to the
location where individual pieces of information is stored.
Training of new detectives who enter a case is straightforward
and fast. Experts in various areas of criminal analysis can
have access to case data remotely, reducing travel time. Automated
importing of reports and other evidence reduces time and redundancy
in data management. Case information can easily be generated
and transmitted to the district attorney or other agencies
for prosecution.
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